Frequently Asked Questions (FAQ)

Hiya! We'd love to help you out today. Below you'll find a range of Frequently Asked Questions.

General Swinburne Student Life queries

Wecome! It's so good to have you here. All current students can take part in Swinburne Student Life's services. Whether you want to join a club, play a sport, volunteer, get involved in leadership, have fun at one of our awesome events or just need a bit of support during your studies, Student Life has you covered. To get started with joining clubs and attending events, create an account here.



Make sure you have created your account first - this is separate to your Swinburne accounts. If you already have an account, please do not create a new account. Use forgot password OR Contact Student Life at studentlife@swin.edu.au or 9214 5445 for assistance. If you're still experiencing issues with logging in, contact the IT Service Desk on +61 3 9214 5555.



Uhhhhh, yeah you can! Head to the Razor Shop to get decked out in Swinburne x Razor merch!



There are tonnes of ways to get in touch!
Phone: +61 3 9214 5445
Email: studentlife@swin.edu.au
Follow Razor on Instagram and Facebook for all the latest!



Clubs

Yes, you can! Click here for more info and to fill out a club’s expression of interest form, it will be sent to our Clubs and Sport officers and they will review your request. Please allow at least 2 weeks for approval.



Please contact the Clubs and Sport team for info on club funding. You can email them here: clubs@swin.edu.au



We strongly encouarage clubs to get as active as possible! Hosting an event is a great idea. Check out the 2020 Event Notification Process to help get you started.



Clubs and Swinburne departments can hire Student Life Equipment. Clubs are able to hire equipment for free, however, other faculties and departments within Swinburne will have to pay a fee. Visit the Student Life reception to pay via EFTPOS or we can take credit card details over the phone. You can call Student Life on (03) 9214 5445



Club Hub drop-in sessions are held Tuesday, Wednesday and Thursdays from 1:00 pm to 4:00 pm via Zoom. During drop-in hours you can meet with the Student Life Clubs and Sport Officers to discuss club matters. You don't need an appointment, just drop by and we will be more than happy to answer your questions and have a chat. To join, head to this link and use the code 826 815 693 . Alternatively you can email the team here: clubs@swin.edu.au



Volunteering

We would love to have you onboard as Student Life Volunteer! You can check out the kinds of opporunities available here. Submit your expression of interest today and a member from the Volunteering Team will be in touch with next steps.



Yep. If you're a registered volunteer logging your hours with Swinburne Student Life, you'll absolutely be recognised for all your contributions! Once you've logged your first 25 hours of volunteering, you'll have access to exclusive (and free!) accredited training courses like First Aid, RSA, and so much more.



There are a few options to get in touch with the volunteering team if you have any questions. Feel free to send the team an email here: volunteer@swin.edu.au Or you can stop by the Vollie Hub to chat to our friendly Vollie Leaders to ask any questions you might have about getting started or just about the experience in general. The Vollie Hub runs every Tuesday and Thursday from 10:30am-11:30am via this Zoom link. Come say hello!



Advocacy and Support

Absolutely. If you’re having an issue with your academic progress, or with your experience at Swinburne, you can get advice and assistance from a Swinburne Student Life advocacy officer, which is a free, confidential and independent service. You can book a phone, skype or face-to-face appointment with an advocacy officer, please email Swinburne Student Life on studentlife@swinburne.edu.au or call +61 3 9214 5445.



If you're looking for a copy of your academic records, you can order your transcript here.



Swinburne assists students who cannot buy their groceries due to severe financial hardship. There is a foodbank on each campus accessible via the Finance and Housing team - head to this link for more information.



Facilities

Student Life has hooked up Swinburne students with access to a bunch of gyms across Australia that are providing discounted offers for you. Check out the offers here.



Please ring timetabling on +61 3 9214 5540 to check the availability of the space with them. The multipurpose and SR Dance room can be booked through the Clubs and Sport team. Send them an email at clubs@swin.edu.au to book these spaces.



If you need a looker, the Swinburne Student Union will be able to assist you, please contact them on (03) 9214 5440, or email ssu@ssu.org.au or visit them at Level 4 of the UN building at the Hawthorn campus (above the bookshop).



Please contact security on 9214 3333, or go to their office, opposite the train station, and ask for a swipe card to access the bike shed.



The library, bookshop and Swinburne student Union are the best places to get your printing done. Note this service incurs a fee, be sure to check with them before printing.